State Farm® Insurance Agent Steve Cannon

"Colton was absolutely phenomenal with helping protect my family. I do not switch insurance companies often, so I had a lot of concerns as I was entering the market. I never knew there were so many options for life insurance either. Colton listened to my goals closely and tailored the policy to accomplish exactly what I wanted. He took the time to explain every detail and make sure I got the policies that made the most sense for my family. This is the first time I have truly felt like someone was on my side at an insurance company and I truly can’t thank you enough."

"The front fest of his office is always very friendly and super helpful!"

"Always provide superior customer service."

"I had some questions about my auto policies and Kelly was very helpful. Most importantly she made sure I proceeded to implement changes in the right order to avoid issues with DMV. Thank you Kelly !!"

"2nd edit: Steve Cannon's office has sent me paperwork to transfer to another office rather than working with me to address and resolve the existing issues. Edit: Within an hour of posting this review, I received my first call from Steve, who expressed that he felt the review was unfair. However, he did acknowledge that his office had failed to communicate effectively. During that single phone conversation, he assured me with statements such as, “I will take care of you,” and “Trust me.” Unfortunately, I have not heard from him since. It has now been three weeks without any follow-up. As of today, June 4, 2025—nearly two months since the date of loss on April 7, 2025—my six-year-old child and I are still living in a home with concrete floors and a makeshift kitchen and bathroom setup. Despite the initial assurances, the situation remains unresolved. I’m extremely disappointed in the level of service I’ve received from Steve Cannon with State Farm. My date of loss was April 7, 2025, when my entire home flooded. Despite repeated requests, I have yet to receive a single phone call from my agent. I initially requested a call and, after hearing nothing, followed up myself. I was told by the receptionist that she assumed my issue had been resolved and never passed along the message. I called again and asked for a call back, only to be told later that “we” had agreed I didn’t need one—which was never the case. At this point, five weeks have passed and my agent has still not made any attempt to contact me directly. Instead, Kailee—the person who answers the phones—has done more to handle my claim than the agent I pay thousands of dollars to every year. It also took over three weeks just for the payout process to even begin. The complete lack of communication, urgency, and follow-through has only added to the stress of a major home disaster. I expected better from State Farm and especially from my designated agent. This experience has been incredibly frustrating and disheartening."

"I cannot recommend Steve Cannon State Farm 🏡🚙 for insurance enough! They were the first insurance company that I researched as I needed to find my own insurance plan. They made me feel confident about picking insurance as they were super supportive and answered all of my questions. Till this day, I have used them for about two years or more, and I am still very happy and satisfied with the customer service and the feeling that I am protected in terms of my car insurance and my renters insurance."

"We have been customers of Steve Cannon State Farm for many years and have been pleased with our service!"

"My family has been with Steve Cannon State Farm for over 20 years. The staff is courteous, knowledgeable and concerned with our specific insurance needs. Steve Cannon has led his team with integrity and dedication in the industry. We couldn't be happier!"

"So impressed with the work ethic of Kailee and Steve Cannon State Farm."

"Kailee is extremely helpful and always willing to go the extra mile."

"Kelly Johnson at Steve Cannon State Farm is truly exceptional! She is incredibly smart, with outstanding communication skills that make every interaction seamless and professional. Kelly always follows through, does exactly what she says she will, and is consistently ahead of schedule. Her attention to detail is unmatched—she provides complete, timely, and accurate information every time. It’s clear she genuinely cares about delivering top-tier service. Every experience I've had with Kelly has been phenomenal. She sets the gold standard for customer service!"

"Hannah was very helpful and professional. She answered all my questions and addressed my insurance issues."

"Steve Cannon and his team are the best. Very responsive, accurate, caring. Couldn't have chosen a better group in which to do business. Love them."

"I recently made the switch to Steve Cannon State Farm and could not be more pleased with my experience. Colton Cannon has been incredibly responsive and helpful. He gave recommendations on how we could get our rate down and took the time to assess our assets to make sure we’re adequately covered. I 100% recommend Colton and Steve Cannon State Farm!"

"Love Lisa Snow! We have everything with State Farm - home, cars, camper, motorcycle and my small business For me, it's my small business that I personally need info or questions answered and Lisa is always quick to respond and helping me understand my needs AND I love that I can send a quick text to their main line and she always gets it and responds immediately! Thank you Lisa for understanding what I do not!"

"Simply the best in the business!"

"With three kids, a house, and five cars, Steve Cannon and his staff have handled our insurance for 22 yrs and counting. And no matter what bumps in the road we have hit - and there's been a few - everyone in the office has been incredible professional, efficient, and caring. They always take the time to explain every detail of the policy and answer any question we may have. Thank you!"

"I’ve been with Steve Cannon’s State Farm office 25+ years and always receive outstanding service. Lisa has gone above and beyond many times for me - she’s my go to person and everyone else there is always pleasant and accommodating. If you have an accident State Farm is who you want processing your claim- trust me, they’re the best!"

"I feel like Steve and his staff take care of my family like we were part of their family! Highly recommend ❤️"

"Excellent customer service from all staff. Steve Cannon is super knowledgeable on life insurance and retirement strategies."

"Marissa is absolutely amazing! Super nice, answered all my questions. I would highly recommend her."

"I highly recommend Steve Cannon State Farm! Excellent customer service and always very helpful!"

"Hannah was fabulous getting me a binder for my new car"

"Big shoutout to Kailee for staying on the phone with us for over an hour and answering all of our questions. She helped us coordinate all of our policies to best fit our needs, and provided as much of a discount as well to help us financially."

"I was with Steve Cannon for 28 years before relocating out of state. Excellent agent who sincerely cares about his clients. Meets consistently with you to review your policies to make sure you have solid protection. Truly a great professional!"